Privacy Policy

Privacy Statement
Last updated: May 2, 2018

This Privacy Statement explains how DiyGiftly (collectively referred to as “we” or “the Company”) collects, uses, shares, and processes your information.

Collection and Use of Personal Data
Personal data refers to any information that can directly or indirectly identify your identity. It also includes anonymous data that is linked to identifiable information. Irreversibly anonymized or aggregated data is not considered personal data.

Personal Data We Collect
Depending on the products and services you use, we may collect different types of personal data, including:

Data you provide: Information you submit when creating an account, contacting us, participating in online surveys, or using online help or live chat;

Payment-related data: Credit or debit card numbers, billing, and shipping details;

Usage data: Device type, IP address, operating system, browser type, usage and diagnostic information, and device location.

How We Use Your Personal Data
We use your personal data to:

Provide, improve, and develop our products and services;

Communicate with you;

Offer personalized advertising and services;

Ensure the safety of our company and customers.

As the data controller, we process your data for the following purposes:

To provide, improve, and develop our products and services;

To communicate with you, including sending marketing messages (with your explicit consent);

To offer and measure targeted advertising and services (with your consent);

To ensure security, such as fraud prevention and investigating illegal activities.

You can withdraw your consent at any time by contacting support@diygiftly.com.

Cookies and Similar Technologies
We use cookies and similar technologies to provide, protect, and enhance our services, including personalizing content and ads, analyzing user behavior, and improving security.

You may remove or reject cookies via your browser or device settings, but doing so may impact certain features. Please refer to our Cookie Statement for more information.

Disclosure of Personal Data
We only disclose your personal data under the following circumstances:

Service Providers: Shared with companies providing services such as website hosting, marketing, and customer support;

Affiliates and Business Transfers: May be shared during mergers, restructurings, or acquisitions;

Legal Compliance and Security: Disclosed as required by law, litigation, or requests from public authorities, or for national security and law enforcement.

Legal Basis for Processing (EEA Residents)
For residents of the European Economic Area (EEA), we process your personal data under Article 6 of the General Data Protection Regulation (GDPR), such as to fulfill a contract, comply with legal obligations, or for our legitimate interests.

Your Rights
You have the right to access, correct, delete, restrict, or object to our processing of your personal data. You also have the right to receive a copy of your data and to lodge a complaint with a data protection authority.

To exercise these rights, contact support@diygiftly.com. We will respond within 30 days.

Account Closure
If you wish to close your account and stop the processing of your data for the following purposes:

Providing, improving, and developing our services;

Marketing communications;

Targeted advertising;

Ensuring security;

Please contact support@diygiftly.com. Once your account is closed, we may delete your data. However, we may retain certain information for fraud prevention, legal compliance, and analysis of non-personal data.

Third-Party Websites and Services
Our websites, products, and services may contain links to third-party websites. Please review the privacy policies of those third parties.

Data Security, Integrity, and Retention
We implement reasonable technical and administrative measures to protect your data. However, no system is completely secure. In the event of a security incident, we will notify you promptly and take appropriate action as required by law.

We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Statement or as required by law.

Children
Our services are intended for adults only. We do not knowingly collect data from children under 16. If we become aware of such data, we will delete it promptly. If you become aware of such a situation, please contact us at support@diygiftly.com.

Global Data Transfers, Storage, and Processing
Your personal data may be transferred to partners or service providers outside the EEA. In such cases, we will take appropriate legal safeguards, such as standard contractual clauses approved by the European Commission.

Changes to the Privacy Statement
We may update this Privacy Statement periodically. Non-material changes will take effect immediately upon posting. For significant changes, we will notify you in advance.

By continuing to use our products or services, you agree to the updated statement. If you do not agree, please discontinue use and contact us at support@diygiftly.com to close your account.

Contact Us
If you have any questions about this Privacy Statement, please contact us at:
Email: support@diygiftly.com

Cookie Statement
Last updated: May 2, 2018

This Cookie Statement applies to all brands, websites, products, and services of 

DiyGiftly and explains how we use cookies and your choices.

What Are Cookies
Cookies are small text files stored in your browser that store identifiers and other data. In this statement, “cookies” also include similar technologies we may use.

Types of Cookies We Use
We use cookies to personalize content, measure advertising, analyze behavior, and improve security. These include:

Essential Cookies: Provide core functions such as shopping cart and live chat;

Performance and Functionality Cookies: Help us optimize user experience;

Analytics and Customization Cookies: Help evaluate site performance and marketing effectiveness;

Advertising Cookies: Used to personalize ads and prevent repeated exposure;

Social Media Cookies: Enable sharing to third-party platforms and are also used for advertising.

Third-Party Cookies
Our website may contain cookies set by third parties, such as payment platforms and advertisers. These parties may track your behavior across different websites. We recommend reviewing their privacy policies.

Managing and Rejecting Cookies
Your browser or device may allow you to manage or reject cookies. However, disabling cookies may affect some functionality.

Do Not Track Settings
Some browsers offer “Do Not Track” signals. We do not respond to these signals, and instead rely on this Privacy and Cookie Statement to protect your privacy.